Robert S. Kaplan

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Time-Driven Activity-Based Costing

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The Strategy-Focused Organization: How Balanced Sco …

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The Balanced Scorecard: Translating Strategy into A …

The Balanced Scorecard: Translating Strategy into Action is a book by Robert S. Kaplan and David P. Norton.

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Strategy Maps: Converting Intangible Assets into Ta …

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Measures for Manufacturing Excellence (Harvard Busi …

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Kaplan e Norton na Prática

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Cuadro de mando integral

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Cost & effect : using integrated cost systems t …

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Balanced Scorecard: Measures that Drive Performance …